Frequently asked questions
Answers to what we hear most. If yours isn't here, just call.
Yes. We're a genuine multi-brand garage. We work on European, Asian and American makes, from everyday cars to premium vehicles.
The official ITV is taken at the ITV station (in the same industrial estate, five minutes from us). What we do is the Pre-ITV: we check everything the ITV evaluates so you pass first time.
Yes. We serve customers in Spanish, English, Dutch and German. Clear communication is part of the service.
An appointment is recommended, especially for diagnostics and bigger repairs. For quick jobs (oil change, battery, a quick check) you can drop in and we'll fit you in.
Always. After the diagnosis you get a clear written quote. We don't touch anything without your authorisation.
We apply the standard Spanish legal warranty on parts and labour. We provide a detailed invoice so you know exactly what was done and which parts were used.
Yes for maintenance, brakes, suspension and basic diagnostics. For specific work on a hybrid or EV traction battery we refer to certified specialists.
No problem. It's standard practice. We agree timing when booking.
Yes, cash and credit/debit card.
Your choice. We work with both manufacturer originals and equivalent-quality OEM and premium aftermarket parts. We explain options and pricing.
An initial reading takes 30-60 minutes. If deeper analysis is needed we give you a timeline and quote before continuing.
On a case-by-case basis, within Dénia and nearby towns. Ask when booking.